Privacy Policy

1. Who we are

This website is operated for United Shalom Pentecostal Church (“USPC”, “we”, “us” or “our”) in the United Kingdom. Our central administration is based at Floatshall Road, Manchester, M23 1JB. Questions about this policy or the use of personal information can be sent through our Contact page.

2. Information we may collect

When you contact us through the website, we may collect your name, email address, telephone number, the church you select, the type of enquiry, your message and your privacy consent. Our website and hosting systems may also process technical information such as IP address, browser/device information, security logs and information needed to operate and protect the website.

Please do not include unnecessary sensitive information in a general website enquiry. Prayer or pastoral messages may sometimes reveal sensitive information, including information about health or religious belief. Where such information is voluntarily provided, it should be handled only as necessary for the pastoral or other purpose for which it was supplied and in accordance with applicable data-protection law.

3. Why we use personal information

We may use personal information to respond to enquiries, help visitors find an appropriate USPC church, respond to prayer or pastoral requests, administer church and ministry enquiries, manage event or media enquiries, maintain website security, prevent misuse or spam, and meet legal or regulatory responsibilities.

4. Our lawful basis

The lawful basis depends on the particular activity. Depending on the circumstances, processing may be necessary for our legitimate interests in operating and administering the church and website, to respond to steps requested by you, to comply with a legal obligation, or because you have given consent. Where special-category information is involved, an additional condition under applicable UK data-protection law must also apply.

The consent checkbox on our contact form confirms that you have read the privacy information and agree to us using the information you submit to deal with your enquiry. It does not give USPC permission to use your details for unrelated marketing.

5. Who may receive your information

Your enquiry may be shared internally with an appropriate pastor, office bearer, administrator, ministry representative or local USPC church where this is reasonably necessary to respond to you.

Information may also be processed by organisations that provide services necessary to operate the website, email or hosting infrastructure. We do not sell personal information.

6. How long we keep information

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected and for any applicable legal, safeguarding, administrative or record-keeping requirements.

Different types of records may therefore have different retention periods. Information that is no longer required should be securely deleted or anonymised where appropriate.

7. Website media, maps and external services

The website may contain embedded or linked content from third-party services, including YouTube, Google Maps, social-media services and externally hosted photo albums.

When you interact with third-party content, that provider may receive technical information and may use cookies or similar technologies under its own privacy terms.

8. Cookies and similar technologies

The website may use technologies that are necessary for security and operation. Third-party embedded services may also use cookies or similar technologies.

Where UK law requires consent for non-essential cookies or storage/access technologies, these should not be activated until the appropriate consent has been obtained. Details should be kept under review as the website’s services change.

9. Security and spam prevention

We use reasonable technical and organisational measures intended to protect information submitted through the website.

The contact form also uses measures designed to reduce automated and abusive submissions, including human verification, rate limiting and content checks. No internet transmission or storage system can be guaranteed to be completely secure.

10. Your data-protection rights

Depending on the circumstances and the lawful basis being used, you may have rights relating to access, correction, deletion, restriction, objection and portability of your personal information.

Where processing is based on consent, you may withdraw that consent without affecting processing that was lawful before withdrawal.

To exercise a relevant right, contact USPC through the Contact page. We may need to verify your identity before acting on a request.

11. Complaints

If you have concerns about how USPC handles your personal information, please contact us first so that we can try to resolve the matter.

You may also have the right to complain to the UK Information Commissioner’s Office (ICO).

12. Children and safeguarding

USPC activities may involve children and young people. This website is not intended to invite children to submit unnecessary personal information.

Safeguarding-related information must be handled according to appropriate safeguarding procedures as well as applicable data-protection requirements. The website contact form is not an emergency reporting service.

13. External links

Our website may link to other websites and services. USPC is not responsible for the privacy practices of third-party websites, and visitors should review the relevant provider’s privacy information when leaving this website.

14. Changes to this policy

We may update this Privacy Policy when the website, our practices or legal requirements change. The date at the top of this page will show when this version was last updated.